How can we help you?

We want your By Belle experience to be fun, easy, and worry-free. Here are answers to some of our most common questions to guide you through shopping, styling, and caring for your jewelry.

    Shopping Information

    Yes! All pieces are nickel-free and safe for sensitive skin.

    Absolutely — swim, shower, or sweat without worry.

    Yes! DM us on Instagram or email us to start a custom order.

    Store in a cool, dry place and polish gently with a soft cloth.

    Orders ship in 2–4 business days; custom pieces may take longer.

    Order & Returns

    All sales are final, but we’ll replace items that arrive damaged.

    At the moment, shipping is within the U.S. only.

    Small changes may be possible if production hasn’t started yet.

    You’ll receive a tracking number via email once your order ships.

    Please contact us, and we’ll help resolve issues with the carrier.